Leveringspolitik

DANMARK
Varer, som vi har på lager, kan normalt forventes leveret indenfor 2-4 hverdage i Danmark – du vælger selv ønsket leveringsdato, i check out, under levering.

Du kan vælge den leveringsform der passer dig bedst:

• Afhent i vores butik på på Torvet 5 (DKK 0 kr.)
  Ordrer til afhentning i vores butik på Torvet 5 er som regel klar til afhentning indenfor 24 timer efter bestilling. Der tages forbehold for ændringer i forbindelse med søn-og helligdage.
  
  
• Levering til GLS Pakkeshop (fra DKK 49 kr. op til 1 kg)
• Levering til DAO Pakkeshop (fra DKK 42 kr. op til 1 kg)
• Levering til GLS PrivatOmdeling (fra DKK 72 kr. op til 1 kg.)
• Levering til DAO PrivatOmdeling (fra DKK 49 kr. op til 1 kg.)
• Levering til GLS Tyskland (fra DKK 99 kr. op til 1 kg.)

Fri levering ved køb over 599 kr. Via pakkeshop.
Varer leveres til adresser i hele Danmark.

Levering med GLS
Vælger du levering til PrivatOmdeling, og er du ikke hjemme ved levering, afleverer GLS/DAO din pakke ved nærmeste udleveringssted. Forbehold for ændring af leveringstype.

Vi forbeholder os retten til at ændre leveringstypen for en ordre på baggrund af hvilke produkter eller hvor mange produkter, ordren indeholder. Ændring af leveringstype vil ikke medføre yderligere omkostninger for kunden. 

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INTERNATIONAL DELIVERY

International shipping is calculated volumetrically, and is determined by the size and weight of the package. We use GLS to ensure that all packages are tracked.

If you would like a specific quote, if you would like to query a shipping charge - or if you have a special request, please email hello@dgkshop.com. 

When ordering, please ensure you include a telephone number on International orders as local couriers might need to contact you. 

We do not ship outside of the European Union (EU)

Please allow up to two weeks for delivery of International Orders.

We support local artisans who take great care and pride in what they do. They're not mass producers and often their collections are small but popular and thus subject to availability. Please note that it might sometimes take up to 2 months before a given product is produced and back in stock.

DGKSHOP.COM ensures delivery by GLS. Delivery will be made to the given delivery address. If GLS  should experience internal delays, it will affect the delivery time of your order. DGKSHOP.COM cannot be held responsible for delays within GLS or international courier services.

Returns and Exchange
DGKSHOP.COM wants you to love the locally produced goods and pass on that happiness to your friends. If you aren’t happy with something you bought, you can return the unused and unbroken item within 14 calendar days after the day you received it.

We’ll send a full refund (minus original shipping & handling charges) to your original payment method within 14 business days after we receive the items.

Please contact DGKSHOP.COM on hello@dgkshop.com to arrange a new delivery without charge or to obtain a refund. 

TERMS & CONDITIONS 
We are always happy to be of service, should you have any questions about a present or pending order. Please read below and feel free to contact us on hello@dgkshop.com if there's anything we can do for you.